The ‘Simple’ New Vehicle Solutions Order Process:
Select The Vehicle You Require:
Then Call 01656 654 321 or Complete ‘Enquiry Form’ on our website with your Full Contact Details and we will call you back!
Our Vehicle Specialist Team will then tailor a quote for the required vehicle to your specific requirements – Term of Contract - Mileage Per Annum - Required Deposit for your required vehicle. The quote is then agreed. In the case of Used Vehicles - The condition and mileage and service history etc would also be provided.
We will then complete a Finance Application with you. This application will then be submitted to one of our panel of funders for approval.
At the point of sale will then take a £250.00 part payment deposit to secure your order. *In the case of a specific factory order vehicle we may require a larger deposit to secure the order.
*Should the finance agreement be declined or rejected then the deposit value will be refunded back to you.
Deposit payments can be made by Debit or Credit Cards (To the value of £500.00) If the required deposit exceeds £500.00 then the payment would have to be made by bank transfer.
Proofs Of Identity:
On acceptance of the finance: our panel of finance providers will require the following proofs of identification as part of the finance application.
These proofs can sometimes be requested PRIOR to the approval of the finance.
The Proofs of Identity Required;
Valid Driving License:
Clear Copy (Both Paper & Card Part)
Card Part of license must have a VALID DATE
Name & Address Details MUST be your current address and as per proposal information provided
Clear Copy of Passport
2 X Utility Bill/Credit:
Card/Bank Statement etc.
Must show Current Address Details & Your Full Name and be dated within the last 90 Days.
All Finance Documentation will then be sent to you via: Conventional Post – Email
However the Original ‘Signed & Completed’ finance documentation, in some cases, will have to be posted back to us.
The documentation pack will contain clear Instructions of exactly what is required, what has to be completed, and where the documents will need to be signed. Should you have any questions throughout the process then please call.
The completed documentation pack will then need to be returned back to us at New Vehicle Solutions.
Vehicle Motor Insurance:
To abide by Continuous Insurance Legislation, a Valid Insurance Policy MUST be in place prior to the delivery of your new vehicle and during the contract and thereafter.
To ensure that we abide by this legislation, and in order to provide our panel of funders with proof of insurance, we will require an Emailed/Faxed copy of the vehicle policy. There are sometimes occasions where the original insurance policy may also be required. On these occasions we will ensure the policy is returned back to you.
We offer all of our customers: *Free Mainland UK Delivery on all NEW vehicles. USED Vehicles would be collected from our showroom in Bridgend S.Wales CF311TZ. USED Vehicle deliveries can be arranged at additional charge to the customer.
We strongly advise that all used vehicles are viewed and collected from our showroom in Bridgend.
This is to ensure the customer is happy with the vehicle and its used condition prior to the completion of the sale.
Delivery is generally a ‘Driven’ delivery, which we arranged directly with the Manufacturer/Main Dealer or professional delivery agent or an employee/driver on behalf of New Vehicle Solutions.
Delivery addresses and any specific requirements would need to be arranged prior, and highlighted and confirmed by the customer.
New Vehicle Solutions choose only to use professional delivery agents; we do this to ensure we continue to offer a totally professional approach to the supply of your New Vehicle.
We are VERY Flexible – And will aim to help you get your vehicle without any unnecessary delays or hiccups.
Please contact us for information if you are not acting in a course of business.
We accept card payments from these cards:
New Vehicle Solutions Ltd is authorised and regulated by the Financial Conduct Authority, our firm reference number for consumer credit is 685872 New Vehicle Solutions Ltd is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation, their reference number is 312143. We are a credit broker and not a lender.
We are permitted to conduct Credit Brokering, Debt-Adjusting and Debt-Counselling in connection with the whole or partial settlement of credit agreements for vehicle finance and consumer hire agreements.
You can check this on the FCA Register by visiting the www.fca.org.uk or by contacting the FCA direct on 0300 500 8082
Company Registration Number: 8572112 – VAT Number: 166595858 Registered Office: New Vehicle Solutions Ltd, Tremains Road, Bridgend, CF311TZ
New Vehicle Solutions Limited does not and will not charge any fees for providing any Consumer Credit services.
New Vehicle Solutions Limited can introduce you to a number of finance providers, we may receive a remuneration if you enter into an agreement with them.
Calls may be recorded for training and monitoring purposes.
Last Update: 23/03/2020