The Professionals Choice

The NVS ‘Simple’ Vehicle Order Process

The ‘Simple’ New Vehicle Solutions Order Process:

(1) Select The Vehicle: Take a look at our comprehensive website and choose the right vehicle for you or your business.

(2) Contact The NVS Team: You can either call our team directly on 01656 654321 and speak to our vehicle specialists directly or simply complete the enquiry form on our website with your name and contact details – and we will call you!

(3) Quote: Our vehicle specialist team will discuss the vehicle that you have chosen, the specification and availability. We will also provide a detailed explanation of the available and suitable finance options. Once you have chosen the required finance option(s) we will provide you with a quotation by email. We will also provide detail about NVS, Our business and information about our services.

(4) Finance Application: After agreeing to proceed, We will complete the finance application either by Telephone or we can provide you a link to our secure portal for you to complete the finance application at a more convenient time. The application will then be submitted for approval to the relevant finance provider from our panel of funders. We will then contact you to confirm the decision or progress with the application.

(5) Deposit Payment: At the point of sale will then take a £250.00 part payment deposit by Debit/Credit Card or by Bank Transfer. This would then secure your vehicle order. In the case of a specific factory order vehicle we may require a larger deposit to secure the order. In the case that the finance application be declined or rejected, the deposit value will then be refunded back to you.

We accept card payments from these cards:

Payment Cards Accepted

(6) Proofs Of Identity: On acceptance of the finance: our panel of finance providers will require the following proofs of identification as part of the finance application. These proofs can sometimes be requested PRIOR to the approval of the finance.

The Proofs of Identity Required;

Valid Driving License:

Clear Copy (Both Paper & Card Part)

Card Part of license must have a VALID DATE

Name & Address Details MUST be your current address and as per proposal information provided


Valid Passport:

Clear Copy of Passport

2 X Utility Bill/Credit:

 Card/Bank Statement etc.

Must show Current Address Details & Your Full Name and be dated within the last 90 Days.

(7) Finance Documentation: The finance agreement and additional sale documentation will then be emailed to you. This allows you time to read through the documentation and e-Sign to complete. The documentation pack will contain clear Instructions of exactly what is required, what has to be completed. Should you have any questions throughout the process then our sales administration team are available to help.

(8) Vehicle Motor Insurance: To abide by Continuous Insurance Legislation, a Valid Insurance Policy must be in place prior to the delivery of your new vehicle and during the contract and thereafter. To ensure that we abide by this legislation, and in order to provide our panel of funders with proof of insurance, we will require an Emailed/Faxed copy of the vehicle policy. There are sometimes occasions where the original insurance policy may also be required. On these occasions we will ensure the policy is returned back to you.

(9) Delivery: We offer all of our customers: *Free Mainland UK Delivery on all NEW vehicles. USED Vehicles would be collected from our showroom in Bridgend S.Wales CF311TZ. USED Vehicle deliveries can be arranged at additional charge to the customer. We advise that all used vehicles are viewed and collected from our showroom in Bridgend. This is to ensure the customer is happy with the vehicle and its used condition prior to the completion of the sale.

*Free Mainland UK Delivery is generally a ‘Driven’ delivery, which we arranged directly with the manufacturer/dealer or professional delivery agent or an employee/driver on behalf of New Vehicle Solutions.

Delivery addresses and any specific requirements would need to be arranged prior, and highlighted and confirmed by the customer.

New Vehicle Solutions choose only to use professional delivery agents; we do this to ensure we continue to offer a totally professional approach to the supply of your New Vehicle.

We are very Flexible – And will aim to help you get your vehicle without any unnecessary delays or hiccups.

New Vehicle Solutions Limited are a Credit Broker and not a lender. 
We introduce you to a limited number of lenders and their finance products.
All Finance options available are Subject To Status and Finance Company Acceptance. Terms and Conditions apply.

Registered Office:

New Vehicle Solutions, Tremains Road, Bridgend, South Wales, CF311TZ
Company Registration Number: 8572112 – VAT Number: 166595858 

New Vehicle Solutions Ltd is authorised and regulated by the Financial Conduct Authority, our firm reference number for consumer credit is 685872 New Vehicle Solutions Ltd is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation, their reference number is 312143.

We are a credit broker and not a lender.
We are permitted to conduct Credit Brokering, Debt-Adjusting and Debt-Counselling in connection with the whole or partial settlement of credit agreements for vehicle finance and consumer hire agreements.

New Vehicle Solutions Limited does not and will not charge any fees for providing any Consumer Credit services. 
Some of our lenders may charge administration fee’s to set up your agreement. 

Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not influence the amount that you pay to that lender under your credit agreement. Any renumeration amounts can be requested and disclosed prior to the conclusion of the transaction. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. 

Error and Omissions excepted.  

Last Update: 01/08/2023

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Page Last Updated: 07/08/2023
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